FAQ

Contact

Email: [email protected]

Refunds & Returns Policy

In accordance with our brands’ values, and taking into consideration COVID-19, BASH CAUSMETICS implements a limited warranty policy on all products. Under our limited warranty policy, customers may reach out to BASH CAUSMETICS via email or social media, to request a replacement in the case of a defect or mistake in a customer order. Products are final sale, therefore we cannot accept returns or exchange products for health and safety purposes. 

 

Prevention Policy for COVID-19

As the COVID-19 situation continues to evolve, our top priority during this arduous time continues to be the health and safety of our customers, co-workers and communities.

At BASH CAUSMETICS, all employees extend the utmost care by following proper hand washing protocols, work areas are sanitized prior to shipping any package and all employees wear gloves when packaging orders. These sanitation protocols are also implemented in the glass gloss production process as well.